Privacy Policy

At Thespian Heights Acting Academy ("we," "us," or "our"), located at 123 Hollywood Boulevard, Los Angeles, CA 90028, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.thespianheights.com/ , and when you enroll in our acting courses or use our services. This policy is effective as of January 1, 2025.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and payment information. We collect this information when you register for courses, subscribe to our newsletter, contact us through our website, or participate in surveys or promotions.
• Demographic Information: This includes information about your age, gender, location, and interests. We may collect this information through surveys, social media platforms, or third-party data providers.
• Technical Information: This includes information about your computer hardware and software, such as your IP address, browser type, operating system, access times, and referring website addresses. We collect this information automatically through cookies and other tracking technologies.
• Usage Information: This includes information about how you use our website and services, such as the pages you visit, the links you click, and the features you use. We collect this information through cookies, web beacons, and server logs.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide you with the acting courses, workshops, and other services you request. We also use it to improve our website and services, personalize your experience, and develop new features.
• Communicating with You: We use your information to communicate with you about your enrollment, send you updates about our courses, respond to your inquiries, and provide customer support. We may also send you promotional emails about our services and special offers, but you can opt out of these emails at any time.
• Marketing and Advertising: We use your information to market our services to you and to show you relevant advertisements on our website and other websites. We may also use your information to participate in targeted advertising programs.
• Legal Compliance: We use your information to comply with applicable laws and regulations, such as tax laws and data protection laws. We may also use your information to respond to legal requests and prevent fraud.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us operate our website and provide our services, such as payment processors, email marketing providers, and data analytics providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners, such as casting directors, agents, and other industry professionals, to help you network and find job opportunities. We will only share your information with your consent.
• Legal Requirements: We may disclose your information if we are required to do so by law or legal process, such as a subpoena or court order.
• Business Transfers: In the event that we sell or transfer all or a portion of our business, we may transfer your information to the buyer or transferee.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information when it is transmitted over the internet.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at [email protected] or call us at (323) 555-2000.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thespian Heights Acting Academy
123 Hollywood Boulevard
Los Angeles, CA 90028
Phone: (323) 555-2000
Email: [email protected]
Data Protection Officer: [email protected]

California Consumer Privacy Act (CCPA) Compliance

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• The Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• The Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• The Right to Opt-Out of Sale: Thespian Heights does not sell your personal information, so this right does not apply.
• The Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact our Data Protection Officer at [email protected] or call us at (323) 555-2000.

GDPR Compliance

For individuals residing in the European Economic Area (EEA), Thespian Heights Acting Academy adheres to the General Data Protection Regulation (GDPR).

Legal Basis for Processing: We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific purposes, such as subscribing to our newsletter.
• Contract: When processing is necessary for the performance of a contract, such as enrolling in our courses.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests. This includes improving our services and marketing our academy.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

International Data Transfers: If we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission.

Data Protection Officer: Our Data Protection Officer (DPO) is responsible for overseeing our data protection strategy and implementation. You can contact our DPO at [email protected] .

Cookie Policy Summary

We use cookies to enhance your experience on our website. Here's a summary of our cookie usage:

• Essential Cookies: Necessary for the website to function properly (e.g., session management).
• Analytics Cookies: Help us understand how you use our website and improve its performance (e.g., Google Analytics).
• Marketing Cookies: Used to track your browsing activity and show you relevant ads (e.g., advertising networks).

You can manage your cookie preferences by visiting our Cookies Policy page.